Help center
Common questions about Tradeforge. No answer here? Write to us in the Help section of the app or at support@tradeforge.pl.
Is Tradeforge free?
Yes. The journal, backtest, strategies, macro calendar and demo account are free with no time limit. Premium adds the full order flow toolset, and you start with 5 days of Premium free.
How do I create an account and sign in?
You create an account with an email address and password, in the Windows app or in the browser version. You can also sign in with Discord, but it is not required.
Windows shows a warning during install. Is it safe?
Yes. It is a standard message for new programs without a paid certificate. Click “More info” and then “Run anyway”.
Which devices does it run on?
The app for Windows 10 and 11 has trading and every panel. The browser version needs no install and syncs your data. Apps for App Store and Google Play are in progress.
Can I get a refund?
Yes. As a consumer you can withdraw within 14 days of purchase and get a refund to the same payment method, minus the Premium time you already used. Write to us in the Help section of the app or at support@tradeforge.pl. Details are in the terms.
Where are my trades and data stored?
On your computer or in your browser. Sync moves it between your devices, and you can export to CSV or back up the database at any time. More in the privacy policy.
How do I import trades?
Use CSV import in the journal from Tradovate, NinjaTrader, MT4/MT5 or Rithmic, or connect automatic broker sync.
How do referral codes work?
Create your code in Settings. A new user enters it when choosing a language on first launch.
The app does not update or does not work
Updates install automatically. If something breaks, restart the app. Still stuck? Write to us in the Help section of the app or at support@tradeforge.pl.
How do I report a bug or suggest an idea?
Write to us in the Help section of the app and describe what happened. A screenshot helps a lot. You can also share ideas on our Discord.
Is this investment advice?
No. Tradeforge is a set of tools for analysis and learning. Decisions and risk are yours. Trading futures, crypto and leveraged instruments carries a high risk of losing money.
No results. Email support@tradeforge.pl and we will get back to you.